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Job Description and Requirements
This is a challenging, high-caliber customer contact position. We are a motivated, quota driven team who proudly provides a quality customer experience. Specialists promote Sprint’s products and services while retaining customer requesting to disconnect their service and handling customer care calls. Following are the minimum requirements for this position:
• At least 18 years of age
• At least 1 year of Customer Service and/or Sales experience
• Ability to overcome objections and establish customer’s confidence
• Typing skills and strong computer skills using Windows-based systems
• Willing to submit to, and pass, a background check and drug screening prior to being hired
• Flexibility to work any shift between the hours of operation:
Monday through Friday: 7:00am to 1:15am
Saturday: 8:00am to 12:00 midnight
Sundays: 9:00am to 12:00 midnight
• Willing to sell or promote a Sprint product or service on every call and meet monthly production goals
• Starting base pay rate is $10.38 - $12.99 per hour ($21,600 - $27,000 per year), plus commission. Pay is based on related customer service experience.
• Commission is based on meeting goals for customer retention and selling products and services. Individuals meeting their goals can earn up to $3,000 per month in incentives, in addition to the base pay.
• Specialists become eligible for benefits after 30 days of employment. To learn more about Benefits see our benefits page.

Required training consists of approximately 7 weeks, Monday through Friday.

Location:
Sprint Nextel
965 Keller Rd
Altamonte Springs, FL 32714

Apply today at www.sprint.com/callcenterjobs